A. Largest Network in the United States:
Summit Health guarantees delivery in every zip code in the United States. Summit Health has over 3,000 employees and a network of 1,200 offices throughout the U.S. An example of our capability is the Wal-Mart Healthy Heart screening program for the general public on February 17. Summit Health conducted health screenings at 3,400 Wal-Mart stores using a staff of over 4,700 all on the same day. Summit Health has never declined a program due to staff requirements (numbers and type) or geographic location.

B. Streamlined and Efficient Screening Services:
Summit Health has the largest selection of services such as venipuncture (blood draw) or finger stick screenings, bone density, COPD, and immunizations. In addition, Summit Health can support on-site screenings where results are processed at the site or through a national diagnostic laboratory. The most popular worksite program is Summit Health’s Healthy Heart package where clients are given their blood pressure, blood glucose, cholesterol, BMI, and counseling with face to face contact with a screener at one table to yield the highest customer satisfaction. Other examples of unique services include a client requesting Summit Health to conduct a digital rectal exam and PSA test on all male employees over 50 across 36 sites. This flexibility makes Summit a one-stop-shop for all our client’s mobile healthcare needs.

C. Laboratory Flexibility:
Summit Health can work with any laboratory. Our preference is LabCorp. LabCorp is Summit Health’s partner for Executive Screenings (high-end blood and urine lab tests) for our Insurance Clients and our laboratory for a new service we are rolling out which is health screenings in any home in America. LabCorp also makes their 1,700 Patient Service Centers (PSCs) available to Summit Health as a screening location.

D. On-site Health Education Services with Informational Exhibits:
Summit Health has a large spectrum of on-site health education services, including Lunch & Learn presentations, nutrition sessions with a registered dietitian, health fair management, informational exhibits, customized corporate walking programs, incentive management programs, and even seated massage therapy. Summit Health currently provides these services to UnitedHealthcare, Aetna, and Humana nationwide.

E. Finely Developed and Tested Operations Systems:
Over the years Summit Health has developed a finely tuned execution system that integrates state-of-the-art Information Technology Systems and process. Summit Health’s Information Technology systems support account executive order entry, on-line appointments, electronic upload of lab and on-site data, graphical aggregate reports, Account Executive Interface to enter and track orders. Summit Health has an Information Technology (I/T) department with twelve full-time developers.

F. Regulatory Requirements Leader:
Summit Health is the only provider that meets the regulatory requirements for on-site CLIA Waived health screenings and immunizations in all 50 states. Summit Health’s clinical department keeps track of all the company’s screening licenses and certifications to ensure they are kept current. This department also monitors any changes in the state and federal regulations.

G. Strategic Partnership with Flu Vaccine Manufacturer, Novartis:
Summit Health has a close strategic relationship with Novartis. Novartis is a $33 billion revenue company and the leader in Avian and Influenza flu vaccine manufacturing. Novartis actively refers customers to Summit Health for a turnkey flu shot clinic. Novartis also supports Summit Health from a sales perspective by making their eight regional managers available for presentations to their perspective clients. This service also includes free consulting on how to increase flu shot compliance within a corporation, cost/benefit model, and corresponding marketing materials for a flu shot program. This close relationship also gives Summit Health a competitive advantage in securing influenza vaccine and timely knowledge of the influenza vaccine supply status and regulatory changes.

H. Highest Rated Services in the nation:
Summit Health supports very demanding clients such as Aetna, CIGNA, Highmark, Humana, Premera, BCBS of Michigan, UPS, IBM and Home Depot for on-site health screening and educational programs. Summit Health also supports Pfizer and GSK for clinical trial recruitment. These organizations routinely audit Summit Health for HIPAA compliance, Information Technology system security, clinical excellence, client satisfaction and Account Executive support and service. These clients represent thousands of sites across the country, and all insist on consistent, high touch, high quality services at each and every site. By meeting and exceeding these client’s requirements, Summit Health has become the premier health services vendor in the U.S.

I. Single Station Model:
Summit Health uses a single station for screenings. The complete screening and counseling is conducted at one station with one Summit Health Staff member. This setup yields a significantly higher customer satisfaction versus the multiple station model used by our competitors.

J. Strategic Partnership with University of Michigan:
Summit Health has worked extensively with Dr. Dee Edington and his team at the Health Management Resource Center, University of Michigan. Summit Health has developed an innovative, proprietary front end authentication engine for the University of Michigan HRA, and is engaging University of Michigan to develop specialized health and wellness content and lifestyle management programs.

K. Financial Strength:
Summit Health is a profitable company with no debt. It is the largest combined provider of flu shots and health screenings in the U.S. This financial strength allows Summit Health to support large-scale programs and the funds to invest in our business so we can provide the highest quality services and products. This financial viability also ensures Summit Health will be a reliable and consistent provider for future programs.

L. Accuracy of Screening Results:
Our equipment undergoes quality control at the following three levels before being used on an employee:
   • Each machine Quality Assurance (QA) at our distribution center prior to being shipped to our local office. The QA values are recorded on a log for each machine.
   • The local office conducts a QA on all machines once they are received.
   • A final QA is conducted at the screening site prior to the start of the clinic
In the event a machine does not pass QA, it is sent into the manufacturer for replacement.
Three times a year Summit Health goes through a proficiency test through an independent national laboratory. This process involves receiving blood samples for testing. Summit Health submits our cholesterol and diabetes test screening results to this laboratory for verification. Summit Health has scored a 100% proficiency on all of the challenges.
M. Quality of Screenings:
Summit Health ensures the quality of screenings through the following steps:
1. Staff chosen based on experience, licensing, education, and certification
2. Extensive training by local office
   • In-service training led by Summit Health, including “hands-on” training with        equipment, augmented by videos
   • Web-based training
   • Required to review client customized Summit Health procedure manual
   • Staff required to take “on-line” test and pass with a rating of 90% or above
3. Set-up, screening, and tear-down checklists at event
4. Equipment Quality Controlled prior to shipment, at local office, and then      calibrated on-site at the clinic. For each machine a Quality Control log is      maintained.
5. Team Leader monitors quality during the event along with corrective actions
6. Screening protocol includes biometric results coaching script and national     guidelines
7. An electronic satisfaction survey is sent to the Horizon site coordinator.


N. One-Stop-Shopping:
Summit Health provides one stop-shopping for all on-site health screening needs by offering a wide variety worksite health promotion services with professional part and full time workers covering every zip code in the United States..