Summit Health knows that the more information and support people receive about their health, the better able they will be to take an active role in making the right lifestyle decisions for themselves. We also know it is important for people to feel in control of their health. Because of this, Summit Health provides health coaching as an integral part of our on-site screening programs to provide additional information and support. This is a basic component of our service; not an optional or add-on service. We believe this coaching is the greatest valued-added activity we provide and leads to the highest return on investment (ROI) for our clients.
Summit Health uses a “single-station” model for wellness screening events. Participants meet with a Summit Health professional for 15 minutes for screening and coaching, which take place at the same station. This model leads to high quality coaching sessions that do not require employees to move between stations, thus enhancing employee satisfaction. The health coaching offered throughout the screening provides an important “teachable moment” for employees to better understand their results and how they can improve their health through lifestyle changes.
Throughout the health screening session, Summit Health coaches review employees’ results and answer questions. As part of the coaching, employees receive reports with their results along with national guidelines. For venipuncture (blood draw) and home test kit screenings, results are mailed to employees’ homes within 10 business days, followed by coaching via telephone.
Summit Health has created a variety of scripts to ensure consistent and accurate coaching across regions and teams. Each coaching session includes:
- Review of results
- Comparison to national guidelines
- Suggested lifestyle changes
- Answer to questions posed by employees
Summit Health’s coaching staff is primarily nurses and health educators. Each coach is trained prior to an event and uses our coaching brochure and counseling script as a guide. Summit Health coaches do not diagnose, prescribe or give medical advice.
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