Patient portal

Creating an Account:

Are you a first-time user? You must register before you can log in to the patient portal. To register, click on the "Create Account" link or contact your provider's office and ask them to send you an email invitation. The email will contain a secure link which will allow you to complete the registration process.  Taking just a few minutes to register will give you access to valuable information and services provided in a secure and confidential manner.

Logging In:

If you already have an account, you can log in at any time using your existing username and password from a laptop, desktop, or mobile device. If you did not receive your invitation email, need help accessing your account, or are unsure whether you already have portal access, please contact your provider’s office for assistance.

You can access your medical records through Summit Health in two main ways:

Online Request for Full Records:

Visit the Request Medical Records page and select the appropriate “Request medical records online” link (based on whether you are a Summit Health, Westmed, or former NJ Urology patient). Complete and submit the online authorization form to request copies of your medical records. Once submitted, requests are processed in the order received.

Patient Portal (Quick Access):

You can have a consolidated summary of your health record sent to you instantly via email when you visit the “My Health > Health Records” section of the new Summit Health portal. To access this copy of your medical records, login to your portal from a web browser from a desktop, and click “My Health”. You’ll navigate to “Health Records” and select Outpatient Visit Documentation you are hoping to export – information such as medications list, allergies and immunizations will be included in this data. You can specify a date range, or access this information from your “all time” record.

You can manage your appointments in two convenient ways:

Through the Patient Portal:

Log in to the patient portal to schedule new appointments, as well as reschedule or cancel existing ones, with your healthcare provider. The portal allows you to view available appointment times, receive confirmations, and manage your visits at your convenience.

By Contacting Your Provider Directly:

If you prefer personal assistance or are unable to use the patient portal, you may call your provider’s office directly. The office staff can help you schedule, change, or cancel an appointment and answer any questions related to your visit. For best availability, please make changes as early as possible and follow any cancellation policies communicated by your provider.

You can send a secure message to your care team through the patient portal at any time. Once your message is received, we will make every effort to respond within 2 business days. All messages sent through the portal are confidential.

Important information to know before messaging:

Urgent or emergency concerns: If you have an acute medical problem or a question that requires immediate medical attention, do not use the messaging tool. Please call your provider's office directly for assistance. If this is a medical emergency, call 911.

Appropriate use: Please use the messaging tool only for health-related inquiries, such as non-urgent questions, medication clarifications, or follow-up concerns.

Medical record: All messages sent through the patient portal become part of your official patient record.

Photos and attachments: Please do not upload sensitive photographs through the patient portal unless you have been specifically instructed to do so by your care team.

Using the patient portal helps us communicate with you securely and efficiently while ensuring your health information is properly documented.

You can manage and update your insurance information, personal details, and payment methods directly within the patient portal.

Personal Information
Update your patient profile details—including billing address, phone number, email address, and emergency contact—by navigating to My Profile.

Insurance Information
Insurance details are now located on a new page under Billing & Payments. From there, you can review and manage your current insurance on file, as well as any additional insurance plans pending review.

Payment Methods
Payment options are also managed under Billing & Payments. You can add new payment methods and designate a preferred default payment.

If you have additional questions or need assistance updating any of this information, please contact your provider’s office.

Some Summit Health urology providers use MyChart, which is a different patient portal than the one used by other Summit Health specialties. If your urologist uses MyChart, you will need to access your health information, messages, appointments, and test results through the MyChart portal instead.

If you already have a MyChart account, you can log in using your existing username and password. If you’re new to MyChart, you can sign up using the activation link provided by your urology office or during your visit.

If you have additional questions or have access issues, please contact your provider’s office.