Preparing for a Telemedicine Visit Via Doxy
During your telemedicine visit, you will be able to communicate with you doctor in a manner similar to other video conferences, such as Zoom or Facetime. Most often we use the telemedicine provider, Doxy, which is HIPAA compliant. A telemedicine visit is private and secure. The visit itself is similar to a regular office visit where your doctor gathers history, reviews diagnosis or care plan, and discusses your concerns.
For a telemedicine visit, ideally, please use a desktop computer with a camera or a laptop with an ethernet cable if possible. If neither of those options are available, you may use a tablet or cell phone. Close all unused programs and make sure you have a strong wireless connection. To find your visit link, please go into the patient portal and find the link within your messages. Use Chrome or Firefox if possible.
To prepare…
In preparation for your virtual visit, we encourage you to check AHEAD OF TIME that you can establish a good connection with our office. Please visit the link provided by us, 1-2 days in advance to ensure your system is able to properly connect. If you experience any issues, please call our office.
For the actual visit…
Log on via the link provided by our office 10-15 minutes prior to your scheduled appointment time. You will be prompted to allow access to your camera and microphone. Once you allow access, you will the enter your name for check in. You should see the waiting room with a picture of your provider’s badge. He or she will see you in the virtual waiting room and will connect you to the video call.